Buying furniture online is safer when you check the same 12 points every time: size, route in, parcel sizes, materials, assembly, delivery country, timing, returns, warranty, payment, support and packaging. If you verify those details before you pay, you avoid the most common problems: a chair that does not fit, a finish you did not expect, or a return that costs more effort than you planned.
On this page
- What should you check before buying furniture online?
- How do you compare options before ordering?
- What are the decisive criteria when buying furniture online?
- What does the shop publish on range, prices and delivery?
- What mistakes do buyers make most often?
- Frequently asked questions
This checklist uses published store terms and live product facts so you can compare like with like. It also helps you read product pages properly, especially for lounge chairs, dining chairs, office chairs and lighting where dimensions, upholstery and delivery terms matter most.
What should you check before buying furniture online?
Check the room size, the access route, the exact product dimensions, the parcel format, the materials, the assembly required, the delivery country, the delivery timetable, the return terms, the warranty, the payment methods and how to contact the shop if anything is unclear.
- Measure the room, not just the product. A product can fit the room on paper and still feel too large in use. For example, a tall lounge chair with ottoman is 84 × 85 × 89 cm and, with the ottoman in front, the set takes about 150 cm of depth. See the Tall Version Eames Lounge Chair And Ottoman Replica – White – Rose Wood, €949, 84 x 85 x 89 cm (W x L x H).
- Measure the route in. Check doors, stairs, hall turns and lifts before ordering. This matters more for larger pieces such as lounge chair sets and chaise longues. The Chaise Longue LC4 Pony Skin Le Corbusier Chair is €849, 56 x 160 x 69 cm (W x L x H), so its length is the point to plan around.
- Check parcel sizes if published. A standard leather lounge chair with ottoman ships in two cartons: 69 × 69 × 36 cm, about 28 kg, and 69 × 69 × 38 cm, about 11 kg. Larger items may arrive in several boxes; a lounge chair and ottoman set typically ships in two packages, while most single-product orders ship in one package.
- Read the materials line carefully. Do not assume all “leather” products are built the same way. The lounge chair and ottoman ranges are upholstered in 100% aniline leather on every part, including standard, premium waxy, tall, chair-only and ottoman-only versions. Office chairs in leather have genuine leather on the seat and the front of the backrest, with matching leather on the underside and outer back; mesh office chairs and the D266 are not leather chairs.
- Check the base and frame materials. Office chairs use polished or chromed aluminium five-star bases. Leather lounge-chair frames are listed as stainless steel or chrome depending on the model. If you are also comparing finishes, the guides on How to Clean Chrome on Chairs and Furniture and Walnut Veneer Furniture: Look, Care and Solid Wood help you understand what you are buying.
- Confirm the assembly required. Dining chairs need minor assembly. Moulded-shell and PU-padded dining chairs use four screws per chair, with the Allen key supplied and instructions in the box. A tall lounge chair with ottoman takes 15–20 minutes to assemble with the tool included.
- Check whether your country is offered at checkout. Delivery is free, with no minimum order value, to 25 checkout countries: Austria, Belgium, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom. Bulgaria, Greece, Malta and Cyprus are not offered at checkout and should email support@decomica.com before ordering.
- Check dispatch and delivery time. Orders are dispatched within 1–2 working days of confirmation and are delivered by DPD, fully tracked. Delivery typically arrives within 6–9 working days door to door. Weekend delivery is not part of the standard service. For courier background, see DPD.
- Read the return terms before you buy, not after. You have 14 days from delivery to request a return. Items must be unused, in their original packaging, and nothing may be sent back without return authorisation from support@decomica.com. For a change of mind, the refund is made minus a €40 return fee for DPD collection. If an item is faulty, damaged in transit or wrong, collection is free and the shop offers a replacement or full refund if reported within 14 days with photos.
- Check the warranty length and claim method. Every piece has a 2-year warranty against manufacturing defects. To claim, email support@decomica.com with the order number, a short description and photos; the shop arranges a repair, replacement or refund as appropriate.
- Confirm how you can pay. Payment is by credit and debit card, Apple Pay, Google Pay and PayPal at checkout. Klarna and other buy-now-pay-later services are not accepted. Bank transfer is only by arrangement with support@decomica.com.
- Keep the packaging during the return window. Each piece is inspected before boxing for dispatch, but you should still keep the original packaging during the 14-day return window because returns must be repacked in it.
How do you compare options before ordering?
Compare categories by count, price band and a sample size first, then compare individual products by their exact dimensions, upholstery and what is included in the box.
The current catalogue covers several furniture types and price levels. Eames Lounge Chairs includes 39 models from €275 to €1199, with an example size of 84x85x89 cm. Eames Office Chairs includes 38 models from €179 to €409, with an example size of 59x61x90 cm. Dining Chairs has 17 models from €90 to €249, with an example size of 47x53x83 cm.
If you are comparing living-room pieces, the Le Corbusier category has 8 models from €639 to €849, example 56x160x69 cm, and Rocking Chairs has 3 models at €149, example 63x81x76 cm. For finishing touches, Designer Lighting has 4 models from €190 to €479 and Accessories has 6 models from €139 to €479. Special Offers currently lists 13 models from €90 to €849.
For model-specific checks, compare exact listings. Example lounge chair sets include the Tall Version Eames Lounge Chair And Ottoman Replica – Black – Walnut Wood, €979, 84 x 85 x 89 cm (W x L x H), the Tall Version Eames Lounge Chair And Ottoman Replica – Waxy Brown – Walnut Wood, €1199, 84 x 85 x 89 cm (W x L x H), and the Tall Version Eames Lounge Chair And Ottoman Replica – Ivory – Walnut Wood, €1049, 84 x 85 x 89 cm (W x L x H).
For dining, compare pack size as well as unit style. The Set of Two Eames DSW Chairs Replica PU Leather Black is €90, 47 x 53 x 83 cm (W x L x H), while the Set of Four Eames DSW Chairs Replica PU Leather Black is €150, 47 x 53 x 83 cm (W x L x H).
What are the decisive criteria when buying furniture online?
The decisive criteria are fit, material truth, delivery terms and after-sales terms, because those four points decide whether the product works in your space and what happens if it does not.
Fit means both room fit and user fit. A standard lounge chair with ottoman is 87 × 85 × 84 cm, seat height 42 cm, and the matching ottoman is 64 × 54 × 44 cm. A chair-only version such as Eames Style Lounge Chair Only Rose Wood Normal Base –Tan Brown is €549, 87 x 85 x 84 cm (W x L x H). The matching ottoman sold alone, Classic Charles Eames Lounge Ottoman Replica Black Leather Rose Wood, is €275, 64 x 54 x 44 cm (W x L x H).
Material truth means checking what each surface actually is. Lounge chair sets use 100% aniline leather on every part. PU dining chair sets use a PU leather pad on a moulded shell. ABS dining-chair shells have a fade-resistant UV coating and wipe clean. The store sells leather, PU leather and mesh upholstery, not fabric upholstery.
Delivery terms tell you what to expect from order to arrival. One delivery window applies across the shop: dispatch in 1–2 working days and typical delivery in 6–9 working days, tracked by DPD to the delivery address. Tracking details are emailed as soon as the order is dispatched.
After-sales terms matter because they define your practical risk. You have 14 days to request a return, a €40 collection fee for a change of mind, free collection for faulty, damaged or wrong items, and a 2-year warranty against manufacturing defects.
What does the shop publish on range, prices and delivery?
The published terms are clear enough to compare category by category and policy by policy before you order.
| Category or term | Published details |
|---|---|
| Designer Lighting | 4 models, €190–€479, example 50x50x20 cm |
| Le Corbusier | 8 models, €639–€849, example 56x160x69 cm |
| Dining Chairs | 17 models, €90–€249, example 47x53x83 cm |
| Eames Lounge Chairs | 39 models, €275–€1199, example 84x85x89 cm |
| Eames Office Chairs | 38 models, €179–€409, example 59x61x90 cm |
| Rocking Chairs | 3 models, €149–€149, example 63x81x76 cm |
| Accessories | 6 models, €139–€479, example 50x50x20 cm |
| Special Offers | 13 models, €90–€849, example 72x70x91 cm |
| Delivery countries | Free tracked DPD delivery to Austria, Belgium, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom |
| Dispatch | 1–2 working days |
| Typical delivery time | 6–9 working days door to door |
| Returns | 14 days from delivery; unused; original packaging; return authorisation required; €40 fee for change of mind |
| Faulty, damaged or wrong item | Free DPD collection; replacement or full refund |
| Warranty | 2 years against manufacturing defects |
| Payment | Card, Apple Pay, Google Pay, PayPal; bank transfer by arrangement; no Klarna or other buy-now-pay-later services |
| Support | Email and live chat; no telephone support; online only, no showroom |
What mistakes do buyers make most often?
The most common mistakes are skipping the access check, assuming materials from photos, ignoring return costs, and discarding the packaging too early.
One mistake is buying by style name alone. A category page may include very different formats: a full lounge chair set, a chair-only version, a separate ottoman, a mesh office chair or a set of dining chairs. Start at the category level, then verify the exact listing. The guides How to Choose a Quality Furniture Replica: 8 Things to Check Before You Buy, Tips for Buying an Authentic or Replica Eames Lounge Chair Online and Eames Lounge Chair Buying Guide 2026: Every Check Before You Buy are useful next reads.
Another mistake is assuming all leather furniture uses the same leather construction. Here, the lounge chair and ottoman versions are 100% aniline leather on every part, while leather office chairs use genuine leather on the touch surfaces and matching leather on less-used outer surfaces. That is why the upholstery line matters more than the photo.
A third mistake is ignoring assembly. Dining chairs are simple to assemble, but they are not fully assembled out of the box. Each chair fixes with four screws, the Allen key is included, and instructions are in the box.
The fourth is treating delivery as an afterthought. Multi-item orders may be split across deliveries but are dispatched together. Larger items may arrive in several boxes. If your project depends on one-day installation, standard weekend delivery is not part of the service.
Frequently asked questions
Is delivery really free, and what do I pay at checkout?
Yes. Delivery is free with no minimum order value to the 25 checkout countries. The price shown is the price paid, with no extra charge added at checkout and no customs or handling charge collected on delivery in those countries.
How fast will my order arrive?
Orders are dispatched within 1–2 working days of confirmation. Delivery is by fully tracked DPD and typically arrives within 6–9 working days door to door. Tracking details are emailed as soon as the order is dispatched.
What if the item arrives damaged or is the wrong product?
Email support@decomica.com within 14 days and include a few photos. DPD collects the item from your door at no cost to you, and the shop sends a replacement or issues a full refund as appropriate.
Can I return an item if I change my mind?
Yes, within 14 days of delivery, provided the item is unused and in its original packaging and you have return authorisation from support@decomica.com. For a change of mind, the refund is made minus a €40 return fee for the DPD collection.
Decomica sells reproductions inspired by mid-century designs, identified as such on every product page; they are not made, licensed or endorsed by the original manufacturers or licence holders. The D-series office chairs are Decomica’s own designs.
Last checked: 24 October 2026
Author: Decomica Editorial
