Before buying a designer chair replica online, most people have the same practical questions — how long delivery takes, whether they can send it back, what happens if it arrives damaged, and whether the seller can be trusted. This page answers all of them directly, in plain terms, with Decomica’s actual policies. No fine print buried at the bottom.
Krótka wersja: Decomica ships free across the EU, UK, Switzerland and Norway; orders arrive in about 6–9 working days by tracked DPD; you have 14 days to return an unwanted item and a 2-year warranty on defects; and every product is sold honestly as a reproduction, never as a licensed original.
Wysyłka i Dostawa
Ile czasu muszę czekać na przesyłkę?
Delivery takes about 6–9 working days in total: orders are dispatched within 1–2 working days, then delivered within 5–7 working days by DPD. You receive a tracking link once your order ships, so you can follow it to the door. This applies to standard in-stock items across the shipping regions below.
How much does shipping cost, and where do you deliver?
Shipping is free on all orders. Decomica delivers free to all 27 EU countries (with four current exceptions — Bulgaria, Greece, Cyprus and Malta) and also free to the United Kingdom, Switzerland and Norway. There are no hidden surcharges: the price you see includes delivery.
| Region | Wysyłka | Typical total time |
|---|---|---|
| EU-27 (except BG, GR, CY, MT) | Darmowy | 6-9 dni roboczych |
| Wielka Brytania | Darmowy | 6-9 dni roboczych |
| Szwajcaria i Norwegia | Darmowy | 6-9 dni roboczych |
Czy mogę śledzić swoje zamówienie?
Yes. Every order ships with DPD and includes full tracking. You are emailed a tracking link when the item is dispatched, and DPD provides delivery-window updates on the day.
Zasady zwrotów i reklamacji
Czy mogę zwrócić produkt, jeśli zmienię zdanie?
Yes — you have 14 days from receiving the item to request a return if you change your mind. The item must be returned in its original packaging. For a change-of-mind return, you cover the return shipping (a DPD collection is typically €40–€50). Once the returned item is received, your refund is processed within 30 days.
What happens if my chair arrives damaged or faulty?
If your item arrives damaged or has a manufacturing defect, the return is completely free — Decomica arranges a DPD pickup from your address at no cost to you and organises a replacement or refund. You are never out of pocket for a fault that isn’t yours. Report it to support@decomica.com with a photo and it’s handled from there.
Jak długo trwa zwrot pieniędzy?
Refunds are processed within 30 days of the returned item being received. The refund goes back to your original payment method.
Gwarancja i obsługa posprzedażna
What warranty do I get?
Every Decomica chair comes with a 2-year manufacturer’s warranty covering material and workmanship defects. If something covered fails within that period, Decomica arranges the repair or replacement.
How do I contact support after ordering?
Support is available by email at support@decomica.com and through live chat on the website. Responses come within 24–48 hours (CET). Decomica is an online business, so there is no phone line — but email and chat reach a real person who can see your order.
Materials & What You Actually Get
Czy to prawdziwa skóra?
Yes — Decomica’s chairs are upholstered in genuine leather, not fabric or bonded/PU synthetic. If you want to check the hide and colour before ordering, leather samples are available on request by email. For the full breakdown of leather grades and how to tell genuine leather from bonded leather, see our guide to choosing a quality replica.
Are these originals or replicas?
Decomica sells reproductions — described honestly as such on every product page. They are independently manufactured to the original design using comparable materials, and are never represented as, or affiliated with, Herman Miller, Vitra, Knoll or Cassina. If you want the full comparison, read Eames Lounge Chair replica vs the original.
Is it legal to buy and own a replica in Europe?
Yes. Across most EU jurisdictions, the design-right protection on these mid-century classics has lapsed, which makes reproducing and selling them legal — provided they are sold honestly as reproductions, without using protected trademarks or implying a licensed origin. Buying one for your own use is entirely legal. What is not legal is a counterfeit that misrepresents itself as a licensed original; Decomica does neither.
Can I order a custom colour or a sample first?
Leather samples are available on request by email, and custom or pre-order requests can be arranged by contacting support@decomica.com before you order. Prices shown on site already include VAT.
Payment & Checkout
JAKIE METODY PŁATNOŚCI MOGĘ ZASTOSOWAĆ?
You can pay with major credit and debit cards or with Klarna, all processed securely through Stripe. All prices include VAT. For business orders, a B2B VAT refund can be arranged on request through billing.
Czy muszę zakładać konto?
No separate signup is needed — an account is created automatically at checkout so you can track your order, but there’s no extra step before you buy.
Trust: Is Decomica a Legitimate Business?
Is Decomica a real, trustworthy retailer?
Yes. Decomica is an EU-based online furniture retailer that sells clearly-labelled reproductions — not counterfeits, and with no fake designer branding. The concrete trust signals a careful buyer looks for are all in place: secure Stripe checkout, VAT-inclusive pricing, free tracked delivery, a 14-day return window, a 2-year warranty, free returns on any defect, and independent customer reviews on both Trustpilot and on-site via Judge.me. As with any online purchase, the sensible approach is to read recent reviews and ask questions before ordering — Decomica answers material questions (leather grade, dimensions, delivery) directly.
Do you have a physical showroom?
No — Decomica is online-only, which is part of how the pricing stays well below showroom retail. What would normally be showroom overhead goes into materials and delivery instead. Leather samples and detailed photos are available on request to help you buy with confidence.
Jeszcze się zastanawiasz?
If you’re weighing quality, price and whether a replica is right for you, these honest guides go deeper:
- Eames Lounge Chair Replica vs the Original — a full side-by-side on price, materials and warranty.
- How to Choose a Quality Furniture Replica — the 8 checks that separate a quality replica from a knockoff.
- Are Designer Furniture Replicas Worth It? — an honest look at the trade-offs.
Or browse the collections directly: Repliki krzeseł Eames Lounge oraz Repliki krzeseł Barcelona — free EU shipping, dispatched in 1–2 working days, 14-day returns, 2-year warranty.
Najczęściej zadawane pytania
How long does an Eames or Barcelona chair replica take to arrive in Europe?
About 6–9 working days from Decomica: 1–2 working days to dispatch and 5–7 working days for tracked DPD delivery. You get a tracking link when it ships.
Czy wysyłka jest naprawdę darmowa?
Yes. Shipping is free to all EU-27 countries except Bulgaria, Greece, Cyprus and Malta, and also free to the UK, Switzerland and Norway. The listed price includes delivery and VAT.
Can I return a replica chair if I don’t like it?
Yes — within 14 days of receiving it, in the original packaging. For a change-of-mind return you cover the DPD collection (about €40–€50); refunds are processed within 30 days. If the item is damaged or defective, the return is free and Decomica arranges the pickup.
Jaka gwarancja przysługuje krzesłu?
A 2-year manufacturer’s warranty on material and workmanship defects.
Is it genuine leather?
Yes — genuine leather upholstery, not fabric or bonded/PU synthetic. Leather samples are available on request by email.
Jak mogę zapłacić?
Major credit and debit cards, or Klarna — all processed securely through Stripe. Prices include VAT; B2B VAT refunds available on request.
Is Decomica legit?
Yes — an EU-based online retailer selling honestly-described reproductions (never counterfeits or fake-branded goods), with secure Stripe checkout, free tracked delivery, a 14-day return window, a 2-year warranty, free defect returns, and independent Trustpilot and on-site Judge.me reviews.
Czy wysyłacie do Stanów Zjednoczonych?
Not currently — Decomica delivers across the EU, the United Kingdom, Switzerland and Norway.
